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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Makai Kitchel

Makai Kitchel

August 27, 2024

5  out of  5
rating by Makai Kitchel
"insurance companies are hit or miss and Logan is a great guy fighting for his customers. highly recommend giving him a chance to earn your business."
We responded:
"That means a lot, Makai! Thank you!"
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H Jones

July 23, 2024

5  out of  5
rating by H Jones
"I have been with State Farm in Virginia easily since 2000. In recent years with 4-5 cars on insurance, there has never been a problem getting payment or reimbursement for any need that has come up. Working Kim Ward has been a smooth transition and I appreciate her thorough responses to any questions I have had and highly qualified help. Highly recommend."
We responded:
"H, I’m happy to hear Kim took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. Thank you for your recommendation! - Logan "
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Mary Demoe

July 19, 2024

5  out of  5
rating by Mary Demoe
"Logan Ward and his staff were more than willing to help us file a claim with a different insurance company. Thank you!! Also welcome to Virginia 🌷"
We responded:
"Mary, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Logan "
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Daniel Lillis

July 18, 2024

5  out of  5
rating by Daniel Lillis
"We had a very nice experience at Logan Ward State Farm Insurance. Lizzy was very sweet, and knowledgeable--satisfactorally answering all our questions, even those we didn't think about! After checking with other companies, Lizzy was the only one to call us back...in a nice helpful way. If you need insurance, or need to re-evaluate your current auto/home insurance, by all means, GO THERE!!! You'll thank me later."
We responded:
"Thank you for the 5 star review, Daniel! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Logan "
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Missy Evenson

July 12, 2024

5  out of  5
rating by Missy Evenson
"My experience with State Farm has been fantastic! Theresa was patient, honest, knowledgeable and helpful from the very first time we spoke and I feel confident in our decision to do business with State Farm. I would recommend State Farm to anyone who is in search of superb customer support and high quality insurance!"
We responded:
"Missy, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Logan"
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Rebecca Warwas

May 16, 2024

5  out of  5
rating by Rebecca Warwas
"Great experience going over my insurance needs. Would strongly recommend them."
We responded:
"Rebecca, thank you so much for choosing our agency, we're so happy to have you with us. - Logan"
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Jayme H

May 7, 2024

5  out of  5
rating by Jayme H
"Logan and team are so kind and helpful. When my policies were moved to a new agent by the company, they handled my calls and questions with grace and the utmost professionalism one could ask for. Well done team!"
We responded:
"Jayme, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Logan"
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Brian Mankus

April 29, 2024

5  out of  5
rating by Brian Mankus
"Always very quick to respond. The team has helped out with any questions or concerns I have had with my ongoing poor financial decisions. Great prices as well!"
We responded:
"Thank you so much for your kind review, Brian! I appreciate it. My team and I will always be here for you in your time of need! - Logan "
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Harry Shears

April 26, 2024

5  out of  5
rating by Harry Shears
"I worked with Theresa to get our Home Insurance Policy, and she was extremely helpful and very responsive. Ive had some bad experiences with other agencies, but I felt very welcomed and appreciated working with them!"
We responded:
"We are happy that Theresa was able to assist you with your insurance needs, Harry! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Logan "
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Char Appelwick

April 12, 2024

5  out of  5
rating by Char Appelwick
"Theresa was efficient & friendly & was able to save us money too!"
We responded:
"Char, we're happy to hear that Theresa provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Logan "
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Jeremy jesch

April 12, 2024

5  out of  5
rating by Jeremy jesch
"Theresa is attentive, professional, and takes the time needed to find the answer."
We responded:
"Jeremy, I appreciate you allowing us to serve your insurance needs. My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Logan "
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Leah Panyan

April 10, 2024

5  out of  5
rating by Leah Panyan
"I was very happy with the customer service I had at this State Farm. Being fairly new to the insurance world I had lots of questions and they were happy to explain everything and the rates were better than I expected! Lizzy was wonderful!"
We responded:
"Leah, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Logan"
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Mariah Chesser

April 9, 2024

5  out of  5
rating by Mariah Chesser
"Very enthusiastic and awesome! wonderful experience"
We responded:
"Mariah, thank you so much for choosing our agency, we're so happy to have you with us. - Logan"
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Randy Flannigan

April 5, 2024

5  out of  5
rating by Randy Flannigan
"I am very satisfied with my new insurance company state farm. I was treated like a person and not a number. I left Allstate because no one would call me back, after 6 months with Allstate and numerous phone calls I never did receive my proof of insurance cards. Teresa and Logan to care of me in hrs. I am very happy with my treatment and thank all who are involved in taking care of me."
We responded:
"Randy, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Logan"
Profile photo of Kaila Ankley

Kaila Ankley

March 28, 2024

5  out of  5
rating by Kaila Ankley
"Do you need insurance or have any questions about insurance? Go to Logan Ward State farm in Virginia!!! Always there for me when I need help with any insurance question! And they are great people in that office! Definitely deserve the 5 stars!"
We responded:
"Kaila, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Logan"
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Jill Shelhon

March 21, 2024

5  out of  5
rating by Jill Shelhon
"Everyone is very friendly and they help you whatever you need help with."
We responded:
"Jill, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Logan "
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Sanja Teagle

March 11, 2024

5  out of  5
rating by Sanja Teagle
"Finding the right insurance agent can be challenging, but Logan from State Farm has made the entire process seamless and stress-free. From the very beginning, Logan has demonstrated exceptional professionalism, ensuring all interactions are respectful and efficient. His depth of knowledge in the insurance field is truly impressive, providing clear, detailed explanations on various policies, which made it easy for me to make informed decisions. Moreover, Logan’s responsiveness stands out. Whether it’s a question or a need for assistance, he’s always quick to respond, making me feel valued and supported. I highly recommend Logan to anyone looking for a reliable and expert State Farm agent"
We responded:
"Sanja, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for your kind review and recommendation! - Logan "
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Michaela Antonio

December 29, 2023

5  out of  5
rating by Michaela Antonio
"Logan and the lovely ladies he has in the office really care about their customers! Special shout out to Theresa for always taking the time to really help me understand my insurance!"
We responded:
"Michaela, you’re the perfect match for my team and I. We appreciate you and your family trusting our team to handle your insurance needs. - Logan"
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Josh Milani

December 29, 2023

5  out of  5
rating by Josh Milani
"Stellar team, stellar service. Thank you Logan and co!"
We responded:
"Josh, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Logan"
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Britta Thompson

December 29, 2023

5  out of  5
rating by Britta Thompson
"The new team there is super helpful and responsive, and their auto rates are very competitive!"
We responded:
"Britta, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Logan"
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Benjamin Murfin

December 27, 2023

5  out of  5
rating by Benjamin Murfin
"Logan is fairly new to this but his customer service and knowledge are impressive! Highly recommended!"
We responded:
"Thank you for the kind words and your recommendation, Benjamin. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Logan "
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Paul Miller

December 27, 2023

5  out of  5
rating by Paul Miller
"Theresa did a phenomenal job helping me with my issues. Recommend her to anybody"
We responded:
"Paul, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Logan "
Profile photo of Bob & Gayle Pahule

Bob & Gayle Pahule

December 26, 2023

5  out of  5
rating by Bob & Gayle Pahule
"They answered very quickly and they were very helpful with my home and auto insurance questions!"
We responded:
"Bob & Gayle, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting my team and I! - Logan "
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Lori Hall

December 22, 2023

5  out of  5
rating by Lori Hall
"Logan and his team are always helpful and always available. They are and always will be my insurance people, for everything…..cars, boats, house, and my rental property and this makes my life easier. Peace of mind would be enough, but their bundled rates are out of this world and such a big help. I definitely recommend this family agency! Can’t say enough.."
We responded:
"Lori, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for your recommendation! - Logan "
Profile photo of Kathleen Woodall

Kathleen Woodall

December 16, 2023

5  out of  5
rating by Kathleen Woodall
"Theresa was extremely helpful with helping me in the office"
We responded:
"Kathleen, the opportunity you give myself and our team each day to serve you is very much appreciated! Thank you. - Logan"